Pet Alert tips & support

Quickly find the right help: practical tips, creating an alert, or a support request.

Browse our official knowledge base for each specific situation: lost pet, found pet, first steps, posters, on-the-ground search and follow-up.

When a pet goes missing, the priority is to quickly spread a local alert to mobilize people near the disappearance area.

For a question about your personal account, an existing alert, a change, a payment, or a specific situation, contact our team via the dedicated form.

What to do when a pet goes missing?
Check the practical tips on petalert.support.

Need to spread an alert?
Create an alert in minutes from Pet Alert.

Found a pet?
Check the right steps and publish an alert.

A specific question?
Our support team handles requests 24/7 via the dedicated form.

Lost pet? The priority is to publish an alert quickly.
Creating an alert takes less than 5 minutes on average.